:root{--ground: #f2f5f3;--surface: #ffffff;--sunk: #e9eeeb;--ink: #16212a;--muted: #586672;--faint: #8b98a1;--line: #d6ddd9;--line-strong: #b9c4bf;--accent: #1d6a55;--accent-hover: #175746;--accent-ink: #ffffff;--accent-soft: #dcede6;--rule: #2d5b88;--rule-soft: #e0eaf4;--ai: #8a5a00;--ai-soft: #f5ead2;--good: #2b7a4b;--good-soft: #dff0e5;--warn: #9a6200;--warn-soft: #f8ecd4;--bad: #b3261e;--bad-soft: #f9e0de;--shadow: 0 1px 2px rgba(22, 33, 42, .06), 0 8px 24px rgba(22, 33, 42, .08);--radius: 8px;--sans: "IBM Plex Sans", system-ui, -apple-system, "Segoe UI", sans-serif;--serif: "IBM Plex Serif", Georgia, "Times New Roman", serif;--mono: "IBM Plex Mono", ui-monospace, "SF Mono", Menlo, monospace}@media (prefers-color-scheme: dark){:root:not([data-theme=light]){color-scheme:dark;--ground: #0e1417;--surface: #151d21;--sunk: #1b252a;--ink: #e2e8eb;--muted: #97a4ac;--faint: #6d7a82;--line: #29353b;--line-strong: #3a4850;--accent: #4fb395;--accent-hover: #63c4a6;--accent-ink: 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span{position:absolute;top:0;right:0;bottom:0;left:0;background:var(--line-strong);border-radius:11px;transition:background .15s}.switch span:after{content:"";position:absolute;left:3px;top:3px;width:16px;height:16px;background:var(--surface);border-radius:50%;transition:transform .15s}.switch input:checked+span{background:var(--accent)}.switch input:checked+span:after{transform:translate(16px)}.switch input:focus-visible+span{outline:2px solid var(--accent);outline-offset:2px}.switch input:disabled+span{opacity:.5}.login-wrap{min-height:100%;display:grid;place-items:center;padding:24px 16px}.login{width:min(420px,100%);background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:28px;display:flex;flex-direction:column;gap:14px;box-shadow:var(--shadow)}.topbar{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:8px 0 12px;border-bottom:1px solid var(--line);margin-bottom:4px;flex-wrap:wrap}.topbar .left{display:flex;gap:10px;align-items:center;flex-wrap:wrap;min-width:0}.topbar .right{display:flex;gap:8px;align-items:center;margin-left:auto}.help-btn{display:inline-flex;align-items:center;gap:6px;padding:6px 14px;border-radius:20px;border:1px solid var(--accent);background:var(--accent-soft);color:var(--accent);font-weight:600;cursor:pointer}.help-btn:hover{background:var(--accent);color:var(--accent-ink)}.help-btn .q{width:18px;height:18px;border-radius:50%;background:var(--accent);color:var(--accent-ink);display:inline-grid;place-items:center;font-size:12px;font-weight:700}.help-btn:hover .q{background:var(--accent-ink);color:var(--accent)}.banner{padding:10px 14px;border-radius:6px;display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap}.banner.warn{background:var(--warn-soft);color:var(--warn)}.banner.bad{background:var(--bad-soft);color:var(--bad)}.banner.calm{background:var(--sunk);color:var(--ink)}.menu-wrap{position:relative}.menu{position:absolute;right:0;top:calc(100% + 6px);background:var(--surface);border:1px solid var(--line-strong);border-radius:8px;box-shadow:var(--shadow);min-width:220px;z-index:30;padding:6px;display:flex;flex-direction:column}.menu button{text-align:left;border:0;background:transparent;padding:8px 10px;border-radius:6px;cursor:pointer}.menu button:hover{background:var(--sunk)}.menu .who{padding:6px 10px 10px;border-bottom:1px solid var(--line);margin-bottom:4px;font-size:12.5px;color:var(--muted);overflow-wrap:anywhere}.new-btn{font-weight:600;padding-inline:14px}.new-btn .plus{font-size:17px;line-height:1;margin-top:-1px}.menu.new-menu{left:0;right:auto;width:min(340px,calc(100vw - 32px));gap:2px}.new-group+.new-group{border-top:1px solid var(--line);margin-top:4px;padding-top:4px}.new-group-label{padding:6px 10px 2px;font-size:10.5px}.new-menu button[role=menuitem]{display:flex;flex-direction:column;gap:1px;width:100%}.new-menu button[role=menuitem]:focus-visible{outline:2px solid var(--accent);outline-offset:-2px;background:var(--accent-soft)}.new-item-label{font-weight:600}.new-item-hint{font-size:12.5px;color:var(--muted)}.new-foot{padding:8px 10px 4px;border-top:1px solid var(--line);margin-top:4px}.quick{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:10px}.quick-btn{display:flex;flex-direction:column;gap:2px;text-align:left;padding:14px 16px;border:1px solid var(--line-strong);border-radius:var(--radius);background:var(--surface);cursor:pointer}.quick-btn:hover{border-color:var(--accent);background:var(--accent-soft)}.quick-btn strong{font-size:15px;color:var(--accent)}.quick-btn span{font-size:12.5px;color:var(--muted)}.drawer-wrap{position:fixed;top:0;right:0;bottom:0;left:0;z-index:55;display:flex;justify-content:flex-end;background:#0a101459}.drawer{width:min(460px,100%);height:100%;background:var(--surface);border-left:1px solid var(--line);display:flex;flex-direction:column;box-shadow:var(--shadow);padding-top:env(safe-area-inset-top,0px)}.drawer-head{padding:14px 18px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center}.drawer-body{padding:14px 18px calc(18px + env(safe-area-inset-bottom,0px));overflow-y:auto;display:flex;flex-direction:column;gap:12px;flex:1}.faq{border:1px solid var(--line);border-radius:6px}.faq summary{padding:8px 12px;cursor:pointer;font-weight:500}.faq p{margin:0;padding:0 12px 10px;color:var(--muted)}.pin{font-family:var(--mono);font-size:28px;letter-spacing:.25em;text-align:center;padding:12px;background:var(--sunk);border-radius:8px}.msg{padding:8px 12px;border-radius:8px;max-width:92%}.msg.customer{background:var(--accent-soft);align-self:flex-end}.msg.staff{background:var(--sunk);align-self:flex-start}.msg.system{background:transparent;color:var(--muted);font-size:12.5px;align-self:center}.msg.internal{background:var(--warn-soft);border:1px dashed var(--warn);align-self:flex-start}.msg .meta{font-size:11.5px;color:var(--muted);margin-bottom:2px}.thread{display:flex;flex-direction:column;gap:8px}.plans{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:12px}.plan{border:1px solid var(--line);border-radius:10px;padding:16px;display:flex;flex-direction:column;gap:6px;background:var(--surface);text-align:left;cursor:pointer}.plan.current{border-color:var(--accent);box-shadow:0 0 0 2px var(--accent-soft)}.plan .price{font-size:24px;font-weight:600}.intro-tag{color:var(--accent);font-weight:600}.lock{max-width:620px;margin:40px auto}.wizard{max-width:720px;margin-inline:auto;width:100%;display:flex;flex-direction:column;gap:18px}.choices{display:grid;grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:10px}.choice{border:1px solid var(--line-strong);border-radius:10px;padding:14px;background:var(--surface);text-align:left;cursor:pointer;display:flex;flex-direction:column;gap:4px}.choice:hover{border-color:var(--accent)}.choice[aria-pressed=true]{border-color:var(--accent);background:var(--accent-soft)}.choice strong{font-size:14.5px}.choice span{font-size:12.5px;color:var(--muted)}.staff .brand-mark{background:var(--rule)}.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:10px}.status-pill{display:inline-block;padding:1px 8px;border-radius:10px;font-size:11.5px;font-weight:600}.status-pill.active,.status-pill.paid,.status-pill.resolved{background:var(--good-soft);color:var(--good)}.status-pill.trialing,.status-pill.pending,.status-pill.open,.status-pill.in_progress{background:var(--rule-soft);color:var(--rule)}.status-pill.past_due,.status-pill.waiting_on_customer,.status-pill.failed{background:var(--warn-soft);color:var(--warn)}.status-pill.suspended,.status-pill.cancelled,.status-pill.void{background:var(--bad-soft);color:var(--bad)}.two-col{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:16px;align-items:start}@media (max-width: 900px){.two-col{grid-template-columns:minmax(0,1fr)}}.side-hide{margin-left:auto;border:0;background:transparent;color:var(--muted);font-size:18px;line-height:1;padding:2px 6px;border-radius:6px;cursor:pointer}.side-hide:hover{background:var(--sunk);color:var(--ink)}.nav-mod{display:flex;flex-direction:column}.nav-mod>button{width:100%}.nav-sub{display:flex;flex-direction:column;padding-left:12px;margin:2px 0 4px 10px;border-left:1px solid var(--line)}.nav-sub button{font-size:.94em;padding-block:5px}.nav .soon{font-size:11px;color:var(--muted);border:1px solid var(--line);border-radius:999px;padding:0 6px;font-weight:400}.shell.sidehidden{grid-template-columns:minmax(0,1fr)}.shell.sidehidden .side,.shell.topnav .side-hide,.shell.topnav #show-side{display:none}.shell.topnav .nav-mod{flex-direction:row}.shell.topnav .nav-sub{flex-direction:row;border-left:0;margin:0;padding-left:0}.shell.topnav.sidehidden .side{display:flex}@media (max-width: 860px){.nav-mod,.nav-sub{flex-direction:row}.nav-sub{border-left:0;margin:0;padding-left:0}}.embed-frame{width:100%;flex:none;height:calc(100vh - 120px);min-height:520px;border:1px solid var(--line);border-radius:10px;background:var(--surface)}.pwform{display:flex;flex-direction:column;gap:10px;max-width:420px}